Shipping & Returns Policy

Shipping Policy

At Marmalade, we ensure a smooth shipping process for all purchases. Our items are shipped exclusively via Canada Post, offering free untracked shipping within Canada, inclusive in the earring's price. If you prefer added security, you can opt for tracked shipping within Canada for an additional $18.

Please note that once packages are handed over to Canada Post, we cannot be held liable for any losses incurred.

Orders ship within 2-3 business days.

Return's Policy

While we strive for your complete satisfaction, all sales are considered final except in cases of manufacturer's defects. Should you encounter any defects, please reach out to us at, and we'll be glad to assist you with repairs or replacements.

It's essential to understand that the metal components may tarnish over time, and resin may yellow with wear—natural occurrences that may indicate improper storage. To ensure the longevity of your earrings, please refer to our Care Instructions for proper storage, care, and maintenance guidance.